Terms of service

Terms of Service

By accessing or using the NorthGlow Lighting website, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and users of the site.

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.

If you have questions regarding these terms, contact us at support@northglowlighting.com

Effective Date: January 19, 2026

Welcome to NorthGlow Lighting (“NorthGlow,” “we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website.


1) Use of Website

You may use this website for personal, non-commercial shopping purposes. You agree not to misuse the website, including but not limited to attempting to hack, disrupt, or interfere with site operations, security, or other users.


2) Product Information & Availability

We make every effort to display product descriptions, images, pricing, and availability as accurately as possible. However:

We reserve the right to modify or discontinue products at any time without liability.


3) Pricing & Payment

All prices are listed in USD, unless otherwise stated.

We reserve the right to:

By placing an order, you authorize us (or our payment processor) to charge your selected payment method for the full order amount, including applicable taxes and shipping charges.


4) Order Acceptance & Cancellation

Your order is not considered accepted until it has been processed and confirmed.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

If we cancel an order after payment is received, we will issue a refund to the original payment method.


5) Shipping & Delivery

Shipping times and processing windows are estimates and are not guaranteed. Delivery delays may occur due to factors outside of our control such as:

For full details, please refer to our Shipping Policy.


6) Returns & Refunds

Returns and refunds are governed by our Refund Policy. By placing an order, you agree to the return and refund rules listed in that policy.


7) Account Responsibility (If Applicable)

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and all activity that occurs under your account.


8) Intellectual Property

All content on this website—including logos, product images, text, graphics, and design—is owned by NorthGlow Lighting or licensed for use.

You may not copy, reproduce, distribute, or exploit any site content without written permission.


9) Prohibited Use

You agree not to:

We reserve the right to block or restrict access for violations.


10) Limitation of Liability

To the maximum extent permitted by law, NorthGlow Lighting shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.


11) Disclaimer of Warranties

This website and all products sold are provided “as is” and “as available” unless otherwise stated.

We do not guarantee that:

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.


12) Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.


13) Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised Effective Date. Your continued use of the website constitutes acceptance of the updated Terms.


14) Contact Information

If you have questions about these Terms, contact us at:

NorthGlow Lighting
Email: support@northglowlighting.com